Quality and Service
For Elesa+Ganter, quality is an absolute necessity, a philosophy that involves all company processes: from engineering to production and from logistics to marketing.
The company culture at Elesa+Ganter, which is strongly geared towards the involvement and the increase in responsibility of in-house human resources, helps to create a close-knit team, always motivated to maximise its efficiency, with the goal of optimising customer service.
To manage 40,000 products, with a homogeneous style and design, since they come from a single source and to maintain the company's ethical commitments with the market, Elesa and Ganter today utilise modern ERP (Enterprise Resource Planning) integrated computer systems to control every step of the production process to ensure rapid handling of goods, thus reducing delivery times and providing timely and reliable answers to customer requests.
The engineering sector is the key area that, in more than sixty years of experience, has designed and developed all the new Elesa+Ganter products. Traditionally, the work is carried out by highly specialised engineers, who today utilise modern CAD/CAM workstations that manage new product development in a highly flexible manner and, in close contact with the customers, create all the special versions.