COOKIE POLICY

Cookies settings

Elesa and Ganter India Private Limited wants to be open and transparent about how it uses cookies and what that means for the users. Some of the cookies it uses are essential to the operation of this website https://www.elesa-ganter.ind (hereinafter the “Website”) but there are also cookies that users can choose not to use.

  1. Identity and contact details of the controller

    The data controller is Elesa and Ganter India Private Limited A-54, Sector-83, Noida-201305 (UP), GSTIN 09AACCE2571R1Z3 e-mail contact address: info@elesa-ganter.in (hereinafter also “Controller”, “us”, “our”, “we”).

  2. Categories of data processed

    The Website uses cookies to distinguish you from other users of the Website. This helps us to provide you with a good experience when you browse the Website and also allows us to improve the Website. More specifically, the Controller processes the data of each browser of the Website as further described below.

    What are cookies?

    Cookies are small text files sent to the user’s device (usually to the user’s browser) by the websites the user visits when the latter accesses such websites for the purpose of storing and transporting information. They are stored so that they can recognise that device on the next visit. On each subsequent visit the cookies are resent from the user's device back to the Website.

    Each cookie generally contains the name of the server from which the cookie was sent and the expiration date and a value, usually a unique number randomly generated by the computer.

    The Controller uses the following cookies:

    Third-party cookies. Please note that the following third parties may also use cookies, over which we have no control. This happens because there may be elements (images, maps, sounds, links to web pages of other domains, etc.) on the Website that are stored on servers other than that of the Website. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical cookies or performance cookies or targeting cookies:

    • Google LLC

    To deactivate the use of third-party advertising cookies, please see the instructions in section 7 below.

    Strictly necessary (technical) cookies. We need them in order to offer you a properly functioning Website that enables you to use the services we provide. If they are blocked, you will not be able to use our Website. These cookies are usually used to enable efficient navigation between pages, store user preferences (language, searches performed, etc.) store information about specific user configurations, perform user authentication, store items in the shopping cart during online purchases, or make use of e-billing services, etc. We do not require consent, but it should be explained to the user what they do and why they are necessary or useful.

    Analytical and performance cookies. These cookies collect information about how you use the Website, which pages you visited, and which links you clicked on in order to improve the Website functions. These allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.

    Functionality cookies. These are used to recognise you when you return to our Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

    Profiling cookies. These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests, by tracking the users’ browsing, analyse their behaviour for marketing purposes and create profiles on their interests so as to transmit targeted ads in line with the preferences expressed when browsing online. We may also share this information with third parties for this purpose.

    Permanent and session cookies. Based on their duration, cookies are distinguished as ‘persistent’, which remain stored until they expire on the user's device (unless removed by the user), and ‘session’ cookies, which are not stored continually on the user's device and instead are removed as soon as the browser is closed.

  3. What are the cookies used by this Website?

    Strictly necessary (technical) cookies

    The Website uses cookies or other technical tools installed for the purposes indicated below. Your consent is not required. If you block them the use of the Website would not be possible.

    Below, the name, purpose of use, the first or third party to which it refers, and duration are reported for each technical cookie used. For the avoidance of doubt, any reference to use by the ‘first party’ means use by the Controller only.

    Name First or third party Purposes Duration
    CompareItems_<storeid> First Catalog Entry IDs that are being compared. Session
    JSESSIONID First Maintaining an anonymous user session. Session
    last-search-term First Last searched term on search box. Session
    storeChecker First Geo location for country based on IP address Session
    WC_ACTIVEPOINTER
    WC_AUTHENTICATION_***
    WC_CartOrderId_***
    WC_PERSISTENT
    WC_recurringOrder_***
    WC_SESSION_ESTABLISHED
    WC_USERACTIVITY_<userid>
    First WebSphere Commerce session cookies Session

    It should be noted that we use YouTube’s “Privacy Enhanced Mode” feature and, therefore, when a user watches a video on the Website, this will not be used to personalise the user’s browsing experience on YouTube, nor within the Website.

    Analytical and performance cookies

    The Website uses analytical cookies created and made available by third parties to statistically analyse any accessing of the Website, to allow the Controller to improve its structure, navigation logic and contents and to collect information on the use of the Website.

    For further details and information, you can visit this Google webpage.

    These cookies are anonymised where possible (by masking significant portions of the IP address) and allow the Controller to collection of aggregate information on the number of users and how they visit the Website without being able to identify the individual user.

    Below is the name, purpose of use, the first or third party to which it refers, and duration are reported for each analytical and performance cookie used.

    Name First or third party Purposes Duration
    _ga First Cookie offered by Google, used to distinguish unique users by assigning a randomly generated number as an identifier. It is included in every page request on the site and used to calculate visitor, session and campaign data. 1 year
    _ga_*** First These cookies are Google Analytics persistent cookies which are used to distinguish unique users. 1 year
    _gat_UA-*** First This cookie is associated with Google Universal Analytics, according to the documentation it is used to limit the request rate, limiting the collection of data on high traffic sites. 1 minute
    _gid Google This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form. 1 day
    HSID Google Used for security purposes to store digitally signed and encrypted records of a user’s Google account ID and most recent sign-in time which allows Google to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorised parties. This can also be used for targeting purposes to show relevant & personalised ad content. 1 year
    SID Google This is a very common cookie name but where it is found as a session cookie it is likely to be used for session state management. 1 month
    SIDCC Google Security cookie to confirm visitor authenticity, prevent fraudulent use of login data and protect visitor data from unauthorized access. Session
    SSID Google This cookie is used to save the user's preferences and other information. This includes in particular the preferred language, the number of search results to be displayed on the page as well as the decision as to whether the Google SafeSearch filter should be activated or not. 1 year

    Functionality and profiling cookies

    The Website uses profiling cookies created and made available by third parties through which it is possible to monitor users while they are browsing, tracing, and storing their preferences and thus creating profiles that allow personalisation of messages in line with their interests on the above-mentioned domains.

    Below is the name of the tool, the third party to which each functionality and profiling cookie refers, the purpose of its use and its duration, as well as the link to the privacy policy of that third party.

    Name First or third party Purposes Duration
    APISID Google Personalizes Google ads on websites based on recent searches and interactions. 1 year
    __Secure-1PAPISID
    __Secure-1PSID
    __Secure-1PSIDCC
    __Secure-1PSIDTS
    __Secure-3PAPISID
    __Secure-3PSID
    __Secure-3PSIDCC
    __Secure-3PSIDTS
    __Secure-ENID
    Google Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. 1 year
    NID Google This cookie is used to save the user's preferences and other information. This includes in particular the preferred language, the number of search results to be displayed on the page as well as the decision as to whether the Google SafeSearch filter should be activated or not. 6 months
    ADS_VISITOR_ID Google This cookie is used to identify users who have been served advertisements 90 days
    SAPISID Google Allows Google to collect information about visitors in relation to videos published on YouTube. 2 year
    AEC Google Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. 1 month
    OTZ Google Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. 1 month
  4. Provision of data

    By browsing the Website, the provision of your personal data is necessary to give effect to the computer and telematic protocols.

    This is without prejudice to your freedom to give or not to give consent to profiling using the above-mentioned tracking tools.

  5. Categories of recipients

    Data may be processed, on Controllers’ behalf, by third parties appointed as processors or sub-processors, who are provided with suitable operating instructions, i.e.:

    • hosting providers or e-mail platform/service providers,
    • companies authorized to perform technical maintenance (including maintenance of network equipment and electronic communications networks),
    • companies that provide management services of the Website,
    • Elesa S.p.A. and Otto Ganter Gmbh (owners of the brand Elesa+Ganter, https://www.elesa-ganter.com) which provide services to Elesa and Ganter India Private Limited, in particular with regards to the management of the website and marketing).

    Data may be disclosed to autonomous data controllers, such as authorities and supervisory and regulatory authorities and, more generally, public, or private entities, legally authorized to access to data, as well as to third party providers (or vendors) specified in the tables above containing the list of cookies, in which the link to the relevant policy is also provided,

    In case the aforementioned entities are based and operate in countries outside India, the Data Controller will take appropriate steps to ensure that transfers of personal information are in accordance with applicable laws and regulations.

  6. Persons authorized to the processing

    Data may be processed by employees in Controllers’ departments who are responsible for carrying out the activities outlined above and have been authorised to process the data and have received suitable operating instructions.

  7. Persons authorized to the processing

    Analytical, performance, functionality and profiling cookies will be installed on your devices only if you give your consent, expressed by selecting the "Agree and close" button inside the banner containing the short notice. Consent to the use of cookies is recorded with a special "technical cookie".

    Where you click “continue without accepting cookies” button, the Website will use only strictly essential (technical) cookies. If you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

    To express more specific preferences and configure your choices with respect to cookies, you may click on "Learn More".

    You can always change your preference by clicking on the link “Cookies – Preferences” located at the bottom of each page of the Website.

    However, users can also express their preferences regarding cookies through the settings of the browser used. Even if the web browser used by the user is set to automatically accept cookies, users can change the default configuration through the settings, deleting and/or removing all or some cookies, blocking or limiting cookies from being sent to certain websites.

    Different browsers offer differing ways to configure your browser's cookie settings. Find out how to manage cookies on popular browsers:

    For browsers other than the ones listed above, please consult the related guide.

  8. Your rights

    You may exercise your rights under the applicable data protection laws by sending an e-mail to Elesa and Ganter India Private Limited or using the contact details highlighted in par. 1, in addition to what is pointed out in the previous paragraph, you have the right:

    1. i. to obtain the confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access the data concerning you,
    2. ii. to obtain the rectification of inaccurate data,
    3. iii. to have incomplete data completed,
    4. iv. right to withdraw consent, and

    Furthermore, you shall have the right to lodge a complaint with the competent supervisory authority in the country in which they are located.

  9. Security

    The Data Controller employs a number of technical, organisational and physical safeguards designed to protect the personal data that the Data Controller collects, in accordance with applicable laws.

  10. Contact us

    To exercise any applicable rights, or if you have questions or complaints about the collection, processing, use or disclosure of personal data, or if you believe that the Data Controller has not complied with this cookie policy, please contact us at: Rajinder Grover - rajinder.grover@elesa-ganter.in.